Harvis,

You and your team are the best in the business !!!!!

In 40 years of working with suppliers, there is no company better than Zhihui precision and no better customer service contact than Harvis !!!! Please thank your entire team.

Dan

Thank you for your response, Harvis.

Yes. We will work together on these quotes to make sure we’re giving the best price to our customers to win these programs. I will let you know what I hear once the customer reviews them, just like I did with this Hydro Gear quote. The economy is very sluggish right now. Let’s hope we get a new president in office in the US and business starts to turn around. You are our only supplier, and you don’t have to worry about any competition. Because of you and your team, and your great customer support, you have 100% of our business. No need for us to look anywhere else.

Let’s get some new parts !!!!!!!

Jeff

Hello Harvis and thank you for the quick response on this request.

You and your team are amazing !!!!! I always get a response back from you in less than 24 hours. World Class Customer Service !!

I’ve been in the engineering work force for 40 years. I’ve worked with all types of suppliers and customers from all over the world. Canada to Australia and everywhere in-between. Small mom and pop shops in a garage, to huge global corporations. And comparing Zhihui precision to my large data base of experience, you are most certainly in the top 10% of companies I have worked with. Your response time is impeccable, you’re always extremely thorough, your teams engineering skills and production skills is top notch, and you are a very kind and caring person. These are the most important aspects of world class customer service. And Zhihui precision is at the top of the list. Thank you.

I’ll check with the technician and come back to you with a PO.

Have a great day, Harvis.

Anson

Harvis,

Again, I can’t thank you enough for what your team did for us. I will be in front of the VP of our company this morning. To be able to tell him that these parts will arrive on Friday is a HUGE deal for them. And a huge deal for us. This will hopefully bring us a lot more business in the future as a supplier that they can count on. A HUGE deal for DTI too!!!

Thanks to everyone at Zhihui precision for making us a supplier that our customer can count on.

You guys are the BEST in the business!!

Please share this email with your owner.

Stephan